FAQ

Who are we ?

Lola Bloom is a streetwear online store based in Paris. We offer a selection of trendy products. We sell both new and used items, this is specified in each ad.

Where do your items come from?

Our products come from different sources. We strive to find unique and trendy pieces in the streetwear field. We also collaborate with trusted suppliers to expand our product range.

How do you guarantee the authenticity of your products?

At the house of Lola Bloom , we take the authenticity of our products very seriously. We guarantee that all items we sell are authentic and legitimate. We are committed to complying with applicable laws and not offering counterfeits for sale.

Where can I buy the products of Lola Bloom ?

You can buy our products on our website: Lola-Bloom.com or on our instagram page

Do you offer hand-to-hand sales?

Unfortunately, we do not offer in-person sales. All of our sales are completed online and shipped directly to your address.

How can I contact Lola Bloom ?

You can contact us by email at the following address: Lola Bloomcontact@gmail.com
You can also reach us on Instagram by sending a direct message to our account:

Can I cancel my order?

Yes, we accept order cancellations. However, please note that you must contact us as soon as possible after placing your order to request cancellation. If your order has already been shipped, we will not be able to cancel it.

What is your return policy?

We accept returns within 14 days of receiving your order. Returned items must be in their original condition, unworn and with all tags intact. Please contact us via email or Instagram to initiate the return process

How long does it take to process my order?

We aim to process and ship all orders within 1-3 business days. Once your order has shipped, you will receive a confirmation email with tracking details.

If you have any further questions or concerns, please feel free to contact us. We are here to help!